Your Information, Our Responsibility

7xbd Privacy Policy

Your personal information is completely secure at 7xbd. This page outlines our detailed policy on how we collect, store, and protect your data.

Last Updated: January 2026. This privacy policy may be updated at any time and the date of any change will be noted here.

Introduction and Purpose of the Privacy Policy

7xbd is a trusted online gaming and sports betting platform in Bangladesh. By using our website, you agree to the terms of this privacy policy. The purpose of this policy is to clearly inform you how 7xbd uses, stores, and protects your personal information.

We believe you should have full control over your personal information. This privacy policy has been created to give you the opportunity to exercise that control. Please read this policy carefully before using any 7xbd service.

This policy applies only to the 7xbd website. Any third-party links or services found on our site are governed by their own privacy policies, and 7xbd is not responsible for those.

What Information We Collect

7xbd may collect the following types of information as needed to provide you with our services:

Personal Identification Information

  • Full name and date of birth (for age verification — only for users aged 21 or above)
  • Email address and contact details
  • National ID number or passport number (for KYC verification)
  • Residential address

Financial Information

  • bKash, Nagad, Rocket, or Upay account number (for completing transactions)
  • Deposit and withdrawal history
  • Account balance and transaction records

Technical Information

  • IP address and device type
  • Browser type and version
  • Time and date of site access
  • Cookie and session data
  • Information about which pages you visited on the site

Gaming Activity Information

  • Game play history and betting records
  • Bonus and promotion usage details
  • Win and loss statistics

How We Collect Information

7xbd collects your information in the following ways:

  • Direct Registration: Information you provide when creating an account.
  • Through Transactions: Financial information automatically saved during deposits or withdrawals.
  • Automated Technology: Technical information collected through cookies, web beacons, and similar technologies.
  • Third Parties: Information received from approved third parties for fraud prevention and KYC verification.
  • Support Contact: Information you share when seeking assistance via live chat or email.

Purpose of Using Your Information

Information collected from you is used only for the following legitimate purposes:

  • To create, verify, and manage your account
  • To process deposits and withdrawals
  • For age and identity verification (to serve only users aged 21 and above)
  • To prevent fraud, money laundering, and other illegal activities
  • To communicate with you about our services
  • To send relevant promotions and bonus offers (if you give your consent)
  • To improve site quality and enhance the user experience
  • To monitor user activity to ensure responsible gaming
  • To comply with legal and regulatory obligations

7xbd never sells your information to advertisers and does not share it with third parties without authorization.

Information Sharing and Third Parties

Keeping your personal information private and secure is our top priority. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

The minimum information required to complete transactions through bKash, Nagad, Rocket, and Upay is shared with these payment partners. Their own privacy policies apply.

5.2 Technology and Service Providers

Limited information may be shared with approved technology partners for IT infrastructure, cybersecurity, KYC verification, and customer support. These partners are bound by strict confidentiality agreements.

5.3 Legal Obligations

Information may be disclosed to fulfill legal obligations in cases of court orders, lawful requests from government agencies, or fraud investigations.

5.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, the new party will receive information under this privacy policy and you will be notified in advance.

Data Protection and Security

7xbd takes industry-standard technical and administrative measures to ensure the security of your information:

  • SSL Encryption: All your information is protected through SSL/TLS encryption during communication on the site.
  • Data Encryption: Stored information is kept in an encrypted format.
  • Access Control: Only authorized staff can access your information.
  • Regular Security Reviews: Our systems undergo regular security audits.
  • Firewall and Security Measures: Advanced technology is used to prevent unauthorized access.
  • Two-Factor Authentication: This feature is available to improve account security.

Please note that no transmission of information over the internet is completely risk-free. We work to ensure the highest level of protection, but we cannot guarantee absolute security.

Data Retention Period

7xbd stores your information according to the following policy:

  • All information is retained for as long as your account remains active.
  • Even after an account is closed, financial and transaction records may be retained for a defined period as required by law.
  • Information needed for fraud prevention and resolution of legal disputes may be retained for a longer period.
  • You may withdraw your consent for marketing communications at any time, and that information will be deleted.

Cookie Policy

The 7xbd website uses cookies. Cookies are small text files stored on your device that help improve the functionality of the website.

The types of cookies we use:

  • Essential Cookies: Necessary for the site to function properly. These cannot be disabled.
  • Functionality Cookies: Help remember your preferences and settings.
  • Analytics Cookies: Collect anonymous information about site usage that helps with site improvement.
  • Security Cookies: Used to detect and prevent fraudulent activity.

You can manage cookies by changing your browser settings. However, disabling cookies may cause some site features to not work properly.

Your Rights

7xbd respects the following rights you have over your personal information:

  • Right to Access: You may request to view the information we hold about you.
  • Right to Rectification: You may request that incorrect or outdated information be corrected.
  • Right to Erasure: In certain circumstances, you may request that your information be deleted (though complete deletion may not be possible if legal obligations exist).
  • Right to Object to Processing: You may object to the use of your information for specific purposes.
  • Right to Data Portability: You may request to receive your information in a structured format.
  • Right to Withdraw Consent: You may withdraw your consent for marketing communications at any time.

To exercise these rights, please contact our support team.

Protection of Minors

7xbd strictly provides services only to users aged 21 or above. We do not intentionally collect any information from those under the age of 21.

If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account. If a parent or guardian believes their child's information is held by us, please contact us immediately.

International Data Transfers

7xbd uses global technology infrastructure. Your information may be stored or processed on servers located in various countries. Regardless of where your information is processed, we guarantee that the standards of this privacy policy will be maintained.

All third-party service providers who assist with international data processing are contractually obligated to comply with strict security standards.

Policy Updates

7xbd reserves the right to update or change this privacy policy as needed. If any significant change is made, we will:

  • Update the date on this page
  • Notify registered users via email
  • Display a notice on the site

Continued use of the site after any change will be considered your agreement to the new policy. We therefore recommend checking this page regularly.

Contact and Complaints

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Live Chat: 24/7 support in Bengali via the website

Email: [email protected]

We take all privacy-related requests seriously and aim to respond as quickly as possible.

To learn more about responsible gaming, visit our Responsible Gaming page.